Differences
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projection_troublshooting [2016/09/21 16:47] mike |
projection_troublshooting [2016/09/22 11:30] (current) mike |
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| * Select //**“Gather Windows”**// in the bottom corner to see the projector send’s settings window | * Select //**“Gather Windows”**// in the bottom corner to see the projector send’s settings window | ||
| * Select //**“Scaled” -> 720p**// | * Select //**“Scaled” -> 720p**// | ||
| - | * Select //**“60Hz”**// | + | * Select //**“60 Hertz (NTSC)”**// |
| * //**Note**// There are 2 exceptions. Barracks Row and Lincoln Theater should be set to “Best for Display” (Which translates to BR-1080i, LT-1080p) | * //**Note**// There are 2 exceptions. Barracks Row and Lincoln Theater should be set to “Best for Display” (Which translates to BR-1080i, LT-1080p) | ||
| - __**Verify ProPresenter Settings**__ - Once we have the Mac settings have been set properly open ProPresenter and follow these steps: | - __**Verify ProPresenter Settings**__ - Once we have the Mac settings have been set properly open ProPresenter and follow these steps: | ||
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| * Select the //**“Display”**// tab | * Select the //**“Display”**// tab | ||
| * Verify that the //**“Output”**// is filling but not beyond the output screen boundaries. | * Verify that the //**“Output”**// is filling but not beyond the output screen boundaries. | ||
| - | * If it is press the //**“Full Screen”**// button and it should snap to the correct resolution. (Width: 1280, Height: 720, **exception BR/LT) | + | * If it is press the //**“Full Screen”**// button and it should snap to the correct resolution. (Width: 1280, Height: 720, //exception BR/LT//) |
| * You may need to restart ProPresenter for this to take full effect | * You may need to restart ProPresenter for this to take full effect | ||
| - | === Next Steps === | + | |
| - | If neither of these options work then contact Mike, Jason, or Jay Jay to help further diagnose what the issue is and how to help. | + | === Additional Steps === |
| + | - __**Restart Computer**__ - Another good solution to these issues is to restart the Mac after everything is plugged in | ||
| + | - __**Contact Staff**__ - If after trying all the above options things still aren’t working then contact Mike, Jason, or Jay Jay to help further diagnose and solve the issue. | ||
